I am results driven with the ability to learn new subject matter and processes quickly & thoroughly.
I am an enthusiastic and motivated team player with excellent communication & analysis skills with experience across a variety of business sectors.
My Background
I have worked across a variety of business sectors in similar solution-focussed roles. I have a strong analysis background but it is my ability to communicate complex business models, issues and establish standards/benchmarks that is my core strength - and something I really enjoy doing.
People Describe Me As
Resourceful, helpful and enthusiastic - I support my wider business units with data, insights and manage difficult projects to completion.
Focussed with good attention to detail - I am asked frequently to review documentation and confirm concepts/processes are correct before presenting to customers and senior management teams.
I'm Proud Of
My contribution to winning-UFB bid as Lead Operational Analyst
Lead analyst on Billing Migration Project
Roll-out of fibre product footprint as the Wholesale fibre-product coverage SME
Development & implementation of new end-to-end Youth Justice services including a service monitoring framework, reporting suites, and impact assessments.
The Way I Work
I am a flexible team member who works well in a team in a support/analyst role. However my project management skills allow me to work autonomously on specific projects where I engage stakeholders as required for sign-off and implementation.
I personally prefer working in a team environment with like-minded people who also want to achieve solutions and work efficiently.
I Specialise In
Data analysis (including working with complex data systems)
The ability to present complex data results simply and conveying specialist knowledge in a way that can be understood by a range of users/staff
Ensure the business understands customer-impacting systems changes (risks, issues, impact)
Ability to absorb and analyse complex business models and establish benchmarks/standards
Creating and amending process documentation
I Would Be Perfect For
I would be perfect in any role where there are gaps in knowledge or processes and a knowledgeable lead is required.
Or communicating technical information to frontline teams - making sure even the most challenging of concepts are understood and staff are supported with communication materials.
Establishing reporting requirements, getting stuck into difficult and complicated systems to pull out the data required to add value to decision-making for Product Managers or Project teams.
My Attributes
Efficient, Honest, Resourceful, Analytical, Methodical