Experienced writer and editor of online content for business and government intranets and websites
I write and edit online content for business and government intranets. I specialise in writing processes, procedures, work instructions, and guidelines that people use in their daily work. I have also written computer system instructions and a code of practice.
Qualified to write or edit your business documents or web sites
* Academic qualifications in languages, document design, human resource management
* Diploma in writing web content (e-learning course 2010)
* 5 years experience writing process and procedure content published on business and government intranets
* 10 years experience coordinating production of web-based or hard copy resources for teachers and learners
My Background
People and information!
Over the years I have worked as a:
* business writer
* web production scheduler
* multimedia resource production editor
* educational materials project manager
* quality coordinator
* administration officer and team leader
* residential worker for IHC
* rehabilitation officer for ACC
* community worker
People Describe Me As
...professional, calm, funny, kind...
I'm Proud Of
... working with a huge number of people (from different cultures) over the years:
* public servants, members of the public
* business workers, teachers, lawyers
* graphic artists, web designers, programmers and developers,
* audio and video directors, editors and producers,
* people with mental or physical disabilities.
The Way I Work
I work closely with on-the-job experts at all levels of an organisation. My job is to get critical business information (out of their heads, if necessary!) and write it up in clear, logical formats. I like to make this process as painless and enjoyable as possible.
I Specialise In
*Web content editing.
*Writing processes, procedures, work instructions, and guidelines that people use in their daily work.
*Coordinating web publishing projects.
I Would Be Perfect For
* Editing website content to make it more readable, findable and helpful.
* Working with small business owners/managers to create or update procedure manuals, and/or map business processes.
* Working as a team member in a quality improvement programme to map existing processes so that opportunities for improvement can be identified.
My Attributes
Analytical, Friendly, Organised, Methodical, Humorous
Additional Comments
If you need help with everyday writing, I'd love to help.
For example, I can help with writing letters, CVs, job applications, filling in forms for government departments, and proofreading letters, assignments etc.